Service capacity
Declining urban capacity and chronic under-resourcing in rural areas call for support suited to local realities.
Supporting Fire Services South Africa
Stronger services.
Safer communities.
Behind every fire service is a system that needs support. We bring people, partnerships and resources together to strengthen it.
Discover our purpose ↘Independent. Non-profit. Collaborative.Established 2023
CONNECTED BY PURPOSE 01 — SFS-SA
PUBLIC SECTOR
PRIVATE SECTOR
CIVIL SOCIETY
STRONGER
TOGETHER
TOGETHER
A shared commitment.
A more resilient South Africa.+
A more resilient South Africa.+
Supporting the people who protect us.
Capacity + Collaboration + Resilience01 / WHO WE ARE+
We strengthen the system.
So it can better protect people.
Supporting Fire Services South Africa (SFS-SA) is an independent, non-profit organisation established in 2023 through a partnership between Old Mutual Insure, Santam and Hollard Insurance.
We work alongside municipal and provincial fire services to identify capacity gaps and build sustainable support models. As a convenor and capacity-builder, we connect government, the private sector and civil society around a shared purpose.
Our role is support. We do not respond to fires or replace fire brigades. We help strengthen the people and systems that do.
Old Mutual InsureSantamHollard Insurance
02 / THE CHALLENGE+
A changing risk landscape.
A need for lasting support.
Fire services face growing demands. Our focus is on the structural challenges that affect their ability to serve communities.
Water & infrastructure
Drought, water insecurity and ageing hydrant infrastructure put pressure on essential firefighting resources.
Equipment & readiness
Ageing appliances, equipment shortages and maintenance challenges affect operational readiness.
Climate & development
Shifting fire regimes and development at the wildland–urban interface are changing how communities experience risk.
THE THREAD THAT CONNECTS IT ALL
The need for a fit-for-purpose national funding model that supports long-term resilience.
03 / OUR APPROACH
Partnership is
how we make
progress.
Lasting change takes coordinated effort. We bring the right stakeholders together and align support with national disaster management priorities.
Let’s start a conversation ↗Connect the sector
Convene government, private-sector partners and civil society around shared challenges and practical opportunities.
Build local capacity
Identify gaps and develop scalable support models for metropolitan, urban and rural fire services.
Create shared value
Help reduce fire risk to protect communities, reduce losses and strengthen resilience across the wider economy.
04 / LEADERSHIP+
EXPERIENCE WITH PURPOSE
Led by
Claire Lötter.
More than two decades of leadership experience across fire services, engineering, logistics and strategic business development.
Claire leads SFS-SA’s national strategy, public-private partnerships and capacity-building initiatives, with a focus on sustainable support for the sector.
05 / GET IN TOUCH
A stronger fire sector
starts with connection.
Connect with Jenny to discuss SFS-SA, partnerships and opportunities to support South Africa’s fire services.
YOUR CONTACT / JENNYinfo@sfs-sa.org.za ↗+27 76 764 8244 ↗For organisational enquiries. SFS-SA is not an emergency response service.